FRONT DESK SPECIALIST - DENTAL


Full-time position for a Front Desk Specialist at our Southern Huntingdon Dental Department. The Front Desk Specialist makes sure to create efficient flow for providers and patient care. Being the first initial contact at our health center you must greet and welcome patients and visitors in a courteous and timely manner to the Dental office; answer inquiries or refer questions to other staff members. Other duties are register patients, update demographic and insurance information, collect payments and generate receipts, demonstrate the knowledge and skills necessary, running office machines, answering phones, and other multiple office duties. Evaluate and update patient’s financial status for possible sliding fee. Maintain reception area in neat and orderly condition.

 
                   General Position Duties:

  • Demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients ranging from youth to geriatric.
  • Office coordination in conjunction with Office Manager to ensure efficient office functions including supplies, scheduling, and patient management.
  • Other related duties as assigned by the supervisor.


 
                              QUALIFICATIONS

  • High school diploma, post-high school education encouraged
  • Medical/dental office experience/skills
  • Excellent customer service skills
  • Knowledge of medical terminology and dental procedures and codes, preferred
  • Good communication skills with all levels of personnel; maintain professional code of conduct as outlined in employee handbook.
  • Knowledge of computers and general office equipment; experience with EHR specific to dental field of practice.
  • Experience with dental billing: pre-determinations/prior authorizations, insurance verification, dental billing and claim submission, preferred. 




CURRENT JOB OPENINGS

EMPLOYMENT OPPORTUNITIES

Please send resume and three (3) professional references to:

Broad Top Area Medical Center, Inc.


Tracey Earley, HR Director

 

EMAIL:

administration@broadtopmedical.com


FRONT DESK SPECIALIST


Full-time positions available within our organization’s offices within Huntingdon County providing various medical reception and front desk duties. Hours and schedules vary based on the location as arranged upon hire.


  • Front Desk Specialist at our Primary Care Office
  • Front Desk Specialist at our Walk-In Clinic

​​Must be able to work evenings, weekends and Holidays at our Walk-In Clinic​​


                                 QUALIFICATIONS:

  • High school diploma or equivalent
  • Health care experience preferred; scheduling and insurance verification experience preferred
  • Experience with EMR systems and strong computer skills required
  • Strong telephone skills and customer service skills required
  • Multi-tasking, time management, and work within fast-paced environment capabilities required


BTAMC, Inc. is an equal opportunity employer and does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Updated 05/15/2023

COVID-19 considerations:
Covid-19 vaccine required.​

DENTIST


Our Southern Huntingdon Dental Clinic is seeking a full time Dentist. Doctor autonomy in patient care and collegial consultation/support/mentoring. Small clinical team well supported by Federally Qualified Health Center (FQHC) network. Dental practice onsite of primary care FQHC. 

REQUIREMENTS: 

Strong foundation for general clinical skills, and a willingness to learn. Coordination with Dental Director; ability to practice independently with clinical support team in rural community. Outstanding patient care support and professional coordination with clinical team.

Skilled diagnostician and ease with treatment presentation is a must. Candidate must be comfortable with preventive care and hygiene, minor restoration, extractions and some endo (complex cases referred out). Dedication to serving the community and an understanding of social determinants of health is necessary.

Pennsylvania dental license, DEA license; COVID vaccine required​​

CLINICAL SUPPORT

CERTIFIED MEDICAL ASSISTANT(CMA)

&

LICENSED PRACTICAL NURSE(LPN)


Full-time, part-time, and PRN positions available within our organization’s offices within Huntingdon County.


  • Full time position at our Broad Top Location
  • Full time position at our Walk-In Clinic

Must be able to work evenings, weekends and Holidays at our Walk-In Clinic



We are searching for a reliable CMA or LPN to work at our offices in Huntingdon providing various office and clinical duties. Experience preferred but not necessary. The LPN/CMA may be asked to work both front desk and clinical and will work directly with the healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations. Must have knowledge and/or experience working with an EMR system. Must have strong customer service skills and experience working for a healthcare practice. Graduates are encouraged to apply.


QUALIFICATIONS:

  • Graduate of an accredited school
  • Current license or certification
  • Knowledge of medical record guidelines
  • Computer skills and excellent telephone and customer service skills

        MEDICAL/DENTAL CODER & BILLING                                          SPECIALIST


                                    JOB SUMMARY​

Performs duties to facilitate the timely filing of patient billing and follow up of submitted claims and patient billing.  Performs a variety of complex clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third-party billing records, and resolution of a variety of problems.  Follows up on submitted claims and patient billing; resubmits claims or resolves problems.  Provides diagnostic and procedural coding for billing and referrals.  Prepares daily bank deposit and accounts receivable posting.  Works with others in a team environment.

 
                       SPECIFIC RESPONSIBILITIES:

  • Processes billing to patients and third-party reimbursement claims; maintains supporting documentation files and current patient addresses.
  • Processes patient statements, keys data, posts transactions, and verifies accuracy of input to reports generated.
  • Researches and responds by telephone and/or in writing to patient inquiries regarding billing issues and problems.
  • Follows up on submitted claims; monitors unpaid claims, initiates tracers; resubmits claims as necessary.
  • May receive and cash items and third-party reimbursements; posts and reconciles payment to patient accounts.
  • Balances daily batches and reports; prepares income reports and statistics; distributes reports.
  • Maintains patient demographic information and data collection systems.
  • Completes payer enrollment applications.
  • Participates in development of organization procedures and update of forms and manuals.
  • Provides backup support for a variety of general clerical duties, including mail distribution, and other routine functions.
  • May assist in preparing documentation and responses for legal inquiries, litigation, and court appearances.
  • Provides training to staff regarding billing and coding procedures.
  • Ensure strict confidentiality of financial reports.
  • Computer literate, able to use Microsoft Office Word and Excel.
  • Performs miscellaneous job-related duties as assigned.


 
                              JOB ACCOUNTABILITIES:

  • Responsible for the timely and accurate Coding and data entry of patient billing information, maintaining a current knowledge of dental, medical diagnostic and procedural codes.
  • Responsible for the timely and accurate preparation and submission of all initial and rebilled third party insurance or reimbursement claims.
  • Responsible for the timely and accurate processing of patient and third-party payments.
  • Responsible for balancing receipts and preparing daily bank deposits.
  • Provide assistance to staff and patients regarding billing issues and problem resolution in a courteous and timely manner.


 
                                QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school graduate; some college coursework or Certified Coder preferred.
  • Two years current experience and working knowledge in coding and billing functions of third-party payer systems, including Medicare, Medicaid and commercial insurance.
  • Medent experience is preferred and Dentrix experience is a plus.
  • Current knowledge of CDT, ICD-10-CM & CPT HCPCS diagnostic coding classification systems.
  • Demonstrated computer skills:  medical office system, spreadsheet and word processing.
  • Demonstrate well-developed written and oral communication skills.
  • Demonstrated understanding of customer service principles.
  • Ability to accurately record and transmit detailed information.
  • Ability to interpret and comply with applicable regulations and insurance requirements.
  • Ability to exercise good judgment in evaluating situations and making decisions.
  • Ability to utilize tact and sensitivity to timing in personal transactions.
  • Previous experience in operation of office machinery:  copier, FAX, postage machine, scanner and printer.