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FRONT DESK SPECIALIST-MEDICAL


A full-time position available at our Walk-In Clinic. This individual will be the first point of contact for patients and visitors and plays a vital role in ensuring smooth daily operations and excellent customer service.


RESPONSIBILITIES:

  • Answer phone calls and direct calls as appropriate
  • Schedule appointments and verify insurance information
  • Collaborate with clinical and administration staff to ensure efficient clinic operations
  • Collect co-pays and maintain accurate billing records


QAULIFICATIONS:

  • High-school diploma, post-high school education encouraged
  • Knowledge of computer and general office equipment
  • Strong computer skills and telephone skills
  • Multi-tasking and time-management skills
  • Knowledge of medical terminology

REFERRAL & AUTHORIZATION SPECIALIST


A full-time position for a qualified individual to fill the Referral & Authorization Specialist position at our Mount Union Medical Center. This role is responsible for facilitating the timely coordination and tracking of patients to ensure continuity of care.


RESPONSIBILITIES:

  • Ability to work independently and manage time effectively
  • Complete and accurate documentation to ensure referral processes are closed appropriately
  • Carry out practitioner referral orders, including scheduling appointments and obtaining insurance pre-authorizations
  • Provide telephone support to patients regarding referral questions or assistance
  • Communicate relevant referral and authorization information to appropriate staff 
  • Participate actively in the Quality Assurance Program
  • Maintain knowledge of insurance guidelines for prior authorizations
  • Attend continuing education and training related to referrals and insurance procedures
  • Understand and accommodate testing requirements of external office
  • Demonstrate working knowledge of electronic health record systems


QUALIFICATIONS:

  • High school diploma or GED required
  • Associate degree or higher in a health-care field preferred
  • Minimum of 1-2 years of experience in a healthcare setting, preferably in referral coordination or authorization roles
  • experience working in a Federally Qualified Health Center (FQHC) or similar community health environment is a plus

CURRENT JOB OPENINGS

BEHAVIORAL HEALTH PEER SUPPORT SPECIALIST

We are seeking a full-time Behavioral Health(BH) Peer Support Specialist who will work under the clinical supervision of the Behavioral Health Consultants as a member of the Integrated Care Services Team. 


Services provided by BH Peer Support Specialist are intended to promote empowerment, self-determination, understanding, coping skills, and resiliency through mentoring and service coordination supports that allow persons to achieve personal wellness and to cope with the stressors and barriers encountered during recovery. 


Duties include, but are not limited to:

  • Follow up on screenings to introduce patients to integrate care and engage in services
  • Complete basic assessments of support needs and goals for care, helping patients understand and choose from a menu of services
  • Assisting persons with finding and navigating resources to meet social goals 
  • Coordinating services and facilitating communication among and between other members of the care team, including the primary care team and other community-based services and supports


Necessary Skills:

  • Customer service skills
  • Basic computing skills and willingness to learn how to use an electronic health record
  • Self-identifies having lived as defined in Pennsylvania certification and regulatory guidelines


QUALIFICATIONS: 

  • High-school diploma or GED
  • Certification as a Certified Peer Specialist (CPS), Certified Recovery Specialist (CRA), or Certified Family Recovery Specialist (CFRS), OR eligible for completion of PA Certification Board-approved training and certification within 6 months of hire
  • Access to reliable transportation and willingness to travel between locations, including meeting with health center patients in community settings. Valid PA drivers license preferred (peers will not be required to transport patients)

Updated 08/29/2025
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Please send resume and three (3) professional references to:

Broad Top Area Medical Center, Inc.


Tracey Earley, HR Director

 

EMAIL:

administration@broadtopmedical.com


EMPLOYMENT OPPORTUNITIES

_____________________________________________________________________________________________________________________________________________________________

Please see current available positions:​

  1. Behavioral Health Peer Support Specialist​​
  2. Referral & Authorization Specialist
  3. ​Certified Medical Assistant (CMA)/Licensed Practical Nurse (LPN)
  4. Front Desk Specialist-Medical​

Our website is currently going through maintenance and will be updating soon.


BTAMC, Inc. is an equal opportunity employer and does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

CERTIFIED MEDICAL ASSISTANT (CMA)

LICENSED PRACTICAL NURSE (LPN)


A full-time position available at our Walk-In Clinic for a reliable CMA and/or LPN. The individual will work directly with the healthcare practice staff.


RESPONSIBILITIES: 

  • Recording of initial intake of patient, including:
    • medical history
    • vital signs
    • screening procedures as indicated by protocol and documentation of duties performed to collect test samples, maintain patient records, explain common medical procedures to patients in assist basic examinations.
  • Maintain up-to-date knowledge and continue education in nursing and health care
  • Demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients ranging from newborn to geriatric
  • May also include front office duties as assigned or needed
  • Administering medications and immunizations
  • Must have knowledge and/or experience working with an EMR system
  • Must have strong customer service skills and experience working for a healthcare practice


QUALIFICATIONS:

  • Graduate of an accredited school
  • Current license or certification required
  • Knowledge of medical records guidelines
  • Computer skills and excellent telephone and customer service skills